A series of safety problems and one of the industry's worst on-time records has fliers reconsidering their support of Cascadia's top airline. But Chairman Bill Ayer doesn't seem worried because traffic is still growing:
"So I wouldn't say from a reputation standpoint we have lost a lot, at least from the people I talk to anecdotally. And also the numbers, statistics show growing traffic, growing load factors."But it doesn't mean that we don't need to get back to an on-time operation, a reliable operation with good baggage delivery. We need to get back to those standards, absolutely."