How does Seattle greet visitors? If they get off a flight at Sea-Tac's gate N-15, the answer is with a dingy jetway that has a severely waterstained ceiling, discolored walls and wet wood between the floor joints.
The dark and crowded North Satellite terminal was a jarring change after my recent flight from the airy, modern facility in Toronto. Luckily flights from Canada clear U.S. customs before they take off so at least those passengers can avoid Sea-Tac's 70s-era international arrivals area in the South Satellite.
Sea-Tac's embarrassment is about more than aesthetics. With its new facilities, Vancouver is wooing Seattle fliers and more business because airlines prefer its new terminal. Each flight means thousands of dollars in economic benefit on the ground.
There's a comprehensive plan to remodel Sea-Tac -- eventually. There also are examples of how to use the space more efficiently. It wouldn't hurt to start with basics.